Freguently asked questions

Shipping times and additional information guarantees?

In some cases the shipment may take longer than usual, we are aware of this because we are constantly monitoring all our packages. We need to make it clear that we are using UPS and DHL and that we are confirming your service. We do everything in our power to make your purchase as comfortable as possible, this means that we will resend your order if necessary. We hope you understand that in some cases we cannot guarantee speed. This could depend on weather conditions or extra controls at US customs. Our guarantee policy: You will get what you have asked for!

MY ORDER IS STILL CANCELED, WHY IS THIS?

Your order could be canceled for several reasons, first and foremost what you need. To understand is that we do not cancel your order, but our processor or your bank. The name of the cardholders must be the same as the billing address. Sometimes your bank requires your approval. But the most important reason could be your ip address, do you use a VPN? If you use VPN, turn it off as this may result in the rejection of approval.

HOW LONG DOES IT TAKE TO GET MY PACKAGE?

USLY, THIS LATE 10/12 BUSINESS DAYS, BUT PLEASE NOTE THAT CUSTOMS
THEY CAN TAKE TIME WHEN THEY ARE OCCUPIED AND ALSO TAKE INTO ACCOUNT THAT WE ARE
UPS OWNERS AND WE CANNOT KEEP YOUR PACKAGE DAY AND NIGHT. WE HAVE GUARANTEED THE
DELIVERY, SO DON'T WORRY BECAUSE WE DO EVERYTHING WE CAN DO TO RECEIVE YOU
WHAT YOU PAID!

HOW LONG AFTER I PLACE MY ORDER CAN I GET MY NUMBER OF
TRACING??

IT WILL BE AUTOMATED, NORMALLY YOU MUST RECEIVE IT IN 24 HOURS.

WHERE DO YOU SEND FROM?

WE ARE AN INTERNATIONAL SELLER, THIS PRODUCT IS SENT DIRECTLY
FROM THE MANUFACTURER, IN THIS INDIAN CASE.

WHAT IS THE QUALITY OF THIS PRODUCT? FOLLOW UP ??

THE PRODUCT COMES IN ITS ORIGINAL BLISTER AND IS CHECKED DAILY,
THIS PRODUCT IS IDEAL FOR YOUR RESEARCH PURPOSES.
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